The Jordan Advantage

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THE JORDAN ADVANTAGE

Jordan’s highly competitive and fast-growing Information and Communication Technology (ICT) sector is changing the global digital map.

Serving both regional and international markets, Jordan’s thriving ICT ecosystem includes global powerhouses such as Microsoft, Amazon, Oracle, Cisco, JUNIPER, WEBHELP, BIGO and Expedia.

Key advantages of the ICT sector in Jordan:

  • A supportive business environment.
  • Tax and employment incentives.
  • A highly skilled talent pool at affordable wages.
  • A proven track record in Business Process Outsourcing (BPO) and Informational Technology Outsourcing (ITO).

Already known for its high growth potential, with international BPO/ITO companies establishing their own operations in Jordan or partnering with local firms, Jordan’s BPO/ITO sector proved its resilience and job-creation strength even at the peak of the COVID-19 pandemic. During the nationwide lockdown, the sector created more than 4000 jobs, with women representing 60% of new hires.

Key ICT Sector Performance Indicators:

3%

Contribution of the ICT sector to the GDP

$2B

Annual Revenues of the ICT Sector

$262M+

Annual ICT exports

18,000+

Direct jobs created in the ICT sector

7,500

Jobs created from BPO/ITO