Crystel is a leading company headquartered in Jordan that provides Omni channel customer experience and support services to clients in over 20 countries and in 6 languages, with a focus on Arabic and English language support.

With its approximately 2,000 current employees, Crystel serves around 60 clients all around the world in the fields of ecommerce, telecom, logistics, government as well as many other sectors. Crystel has been in the industry for 15 years now and has managed to grow over 400% in the last two years.

Crystel can serve any company, especially those with presence in the MENA region and is currently developing and using the most advanced AI technologies in the Arabic language to maximize its customer experience.

BPO/ITO Services Offered:

• Customer Support
• Sales and Marketing
• Intelligence
• Research and Data Management
• Back Office
• Training