November 14, 2022 Jordanian Delegation Puts the Spotlight on Kingdom’s ICT Sector at Web Summit 2022

Ministry of Digital Economy and Entrepreneurship leads Kingdom’s first official participation in world’s largest tech event.

Lisbon, Portugal – November, 2022 – The Ministry of Digital Economy and Entrepreneurship recently led the Kingdom’s first official participation in Web Summit, highlighting Jordan’s wealth of ICT talents and its exceptional potential as an IT outsourcing and business process outsourcing (ITO/BPO) destination.

The event was held in Lisbon, Portugal, from November 1 to 4, and was attended by more than 70,000 industry professionals from around the world. The delegation from Jordan was headed by His Excellency Ahmad Hanandeh, the Minister of Digital Economy and Entrepreneurship, and included the participation of six Jordanian ITO and BPO companies and more than half a dozen local startups, along with other esteemed local leaders from the ICT sector.

Jordan’s participation in Web Summit 2022 was particularly bolstered by the attendance of Her Majesty Queen Rania Al Abdullah, who gave an inspiring keynote speech, followed by an engaging fireside chat with CNN’s Senior International Correspondent Frederik Pleitgen. Through her participation, Her Majesty called for more mindful use of technology, and emphasized the importance of battling our built-in biases in order to alleviate suffering and enhance compassion and understanding on a global scale.

The Ministry of Digital Economy and Entrepreneurship hosted a dedicated booth at the summit, which welcomed thousands of visitors from dozens of countries. The booth served to introduce attendees to the incredible talent and potential of Jordan’s ICT sector, as well as the Kingdom’s exceptional potential as an IT outsourcing and business process outsourcing hub.

The focus on promoting Jordan’s ITO and BPO industry falls under the purview of the ministry’s Jordan Source program, which was prominently featured at the ministry’s booth. The Jordanian ITO and BPO companies that took part in the delegation—including NexTwo, Webhelp, Crystal Call, Aspire, CS MENA, and GNTeq—served to reiterate this emphasis on the Kingdom’s ITO and BPO attractiveness, sharing their robust insights and expertise with attendees.

The ministry also helped put the spotlight on Jordanian innovation, inviting a handful of local startups to take part in Web Summit, including Bith.TV, Shop4me, Repzo, Palmear, CertaCure, Sager Drones, and Xina Ai. In addition to participating in the summit’s startup program, on the sidelines of the event, the ministry arranged for a special Jordanian Startup Event, during which the startup participants were able to pitch their companies to an audience of key investors and business leaders.

Commenting on the Kingdom’s exceptional showing at Web Summit 2022, His Excellency Ahmad Hanandeh said, “Jordan’s participation in Web Summit was an incredible achievement for the country, serving as a launchpad for the Jordan Source program and catapulting the Kingdom’s ICT talents onto a major international stage. The entire delegation of Jordanian companies, startups, and industry leaders were a collective tour de force that represented Jordan in the best possible light, and truly put the country on the map as in ICT and ITO/BPO investment destination. I am incredibly proud of the Kingdom’s participation in Web Summit 2022, and I look forward to leading this delegation’s participation in other major industry events in the months to come.”

Later this week, the Ministry of Digital Economy and Entrepreneurship will be taking part in the MENA ICT Forum, where, in addition to hosting a booth, they will be conducting an engaging panel discussion on how diverse perspectives work together to create a successful ITO/BPO ecosystem.